Bilingual People Operations Generalist (HR & Compliance)

Bento; Chicago (IL); On-site; USD 65,000 - 70,000; Full time

Job summary

Bento in Chicago is seeking a Bilingual People Operations Generalist to support a wide range of HR functions including recruitment, employee relations, compliance, benefits, and training. This role serves as a key contact for employees and managers, ensuring consistent policy application and a positive work environment.

You will handle full-cycle recruitment, onboarding, I-9 compliance, and offboarding, manage investigations, assist with leave programs, performance processes, safety programs,

Qualifications

• Bachelor’s degree in Human Resources or related field preferred.
• 2-5 years of Human Resources, administrative, recruiting, or employee support experience required.
• Knowledge of State and Federal Labor laws strongly preferred.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and maintain confidentiality.
• Ability to speak and write in Spanish required.

Responsibilities

• Support full-cycle recruitment activities, including job postings, candidate screening, interview coordination, and hiring logistics.
• Facilitate new hire onboarding and orientation, ensure I-9 compliance, and manage offboarding processes including exit interviews and separations.
• Manage intake and resolution of employee concerns, conduct internal investigations, and partner with the People Operations Manager to advise leaders on conflict resolution and appropriate actions.
• Ensure compliance with all applicable federal, state (including Chicago), and local employment laws and regulations.
• Assist with employee benefits enrollment, changes, and respond to employee inquiries in a timely manner.
• Support performance review cycles and assist managers with documentation and administration of performance improvement plans.
• Coordinate and track required compliance and professional development training programs to ensure completion and effectiveness.
• Partner with staffing agencies to ensure adherence to company policies, onboarding standards, and required training compliance.
• Partner with corporate teams to maintain HR systems, ensure data accuracy, and generate reports to support business needs.
• Communicate, interpret, and consistently enforce company policies and procedures across the organization.
• Administer employee leave programs and ensure compliance with applicable laws (e.g., FMLA, ADA and state-specific leave requirements).
• Support workplace safety initiatives, partner with operations on safety programs, and assist with workers’ compensation case management and tracking.
• May travel, as needed, to support People Operations initiatives at other locations, including out-of-state sites.

Skills

Recruitment

Employee relations

Compliance

Benefits administration

Training

People Operations

Spanish language

Education

Bachelor's degree in Human Resources

Job description

Bento in Chicago is seeking a Bilingual People Operations Generalist to support a wide range of HR functions including recruitment, employee relations, compliance, benefits, and training. This role serves as a key contact for employees and managers, ensuring consistent policy application and a positive work environment.

You will handle full-cycle recruitment, onboarding, I-9 compliance, and offboarding, manage investigations, assist with leave programs, performance processes, safety programs,