Bilingual Patient Service Representative (Front Desk & Scheduling)

Evolving Solution Services; Newton (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision insurance

PTO

401K with matching

Life insurance

Discounted wellness memberships

Job summary

Health Ministries Clinic in Kansas is seeking a Patient Service Representative to join the integrated primary-care and behavioral health team. You will schedule appointments, answer phones, check patients in, and verify insurance and eligibility.

You will enter data into the electronic health record, maintain confidentiality, and support providers as needed. The role offers full-time hours, typical business days, and a benefits package.

Qualifications

• High school diploma or GED required.
• At least 6 months experience as a medical receptionist preferred.
• Ability to maintain confidentiality of sensitive information.
• Experience with customer service and multi-line phones preferred.
• Bi-Lingual Spanish preferred but not required.
• Computer skills and ability to work independently.

Responsibilities

• Accurately enters a variety of information into the Electronic Health Record.
• Accurately checks patients in for appointments and scans documents into system.
• Demonstrate courtesy, patience, and helpfulness toward patients and their families
• Manage appointments and stay informed of appointment status
• Answer phones promptly, courteously, and efficiently
• Assist patients with registration forms
• Enter patient information accurately in the electronic health record
• Verify insurance eligibility
• Verify eligibility for sliding fee discount schedule
• Collect and accurately record payments and co-payments for all services
• Assist providers as needed
• Maintain confidentiality of all medical, financial, and legal information, including HIPAA
• Follow HMC policies and procedures

Skills

Customer service

Multi-line phones

Confidentiality

Independent worker

Medical terminology

Spanish bilingual

Education

High school diploma / GED

Tools

Electronic Health Record (EHR)

Billing software

Job description

Health Ministries Clinic in Kansas is seeking a Patient Service Representative to join the integrated primary-care and behavioral health team. You will schedule appointments, answer phones, check patients in, and verify insurance and eligibility.

You will enter data into the electronic health record, maintain confidentiality, and support providers as needed. The role offers full-time hours, typical business days, and a benefits package.