Bilingual Patient Service Rep - Radiology Front Desk

RadNet; Union City (NJ); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Medical, Dental, Vision

Health Savings Account

Wellness dollars

401(k) match

Free imaging for family

Job summary

RadNet in Union City, NJ is seeking a Patient Service Representative to greet patients, register them, verify insurance, collect signatures, and ensure accurate documentation and payments. You will coordinate with back-office staff to support timely patient care.

The ideal candidate has strong customer service experience, solid communication, and computer skills; medical terminology knowledge is a plus. We offer comprehensive benefits and a supportive team in a fast-paced radiology environment.

Qualifications

• High school diploma or GED required.
• Strong customer service experience preferred.
• Excellent communication and interpersonal skills required.
• Proficient computer skills and ability to learn radiology software.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, collect signatures, and ensure documentation accuracy.
• Collect co-pays and fees; answer and transfer calls.
• Schedule, reschedule, or cancel appointments and notify staff of changes.
• Provide patient orientation for safety protocols and directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient health information and company property.

Skills

Customer service

Interpersonal communication

Multitasking

Computer skills

Education

High School Diploma or GED

Medical terminology knowledge

Job description

RadNet in Union City, NJ is seeking a Patient Service Representative to greet patients, register them, verify insurance, collect signatures, and ensure accurate documentation and payments. You will coordinate with back-office staff to support timely patient care.

The ideal candidate has strong customer service experience, solid communication, and computer skills; medical terminology knowledge is a plus. We offer comprehensive benefits and a supportive team in a fast-paced radiology environment.