Bilingual Patient Navigator — Welcoming Care & Guidance

The Floating Hospital; New York (NY); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

403(b) with match

Life insurance

AD&D

STD/LTD

Flexible spending plans

Résumé du poste

The Floating Hospital in New York City is seeking a Patient Navigator to join our Patient Navigation team at the Long Island City facility. The ideal candidate will be outgoing, help create a welcoming environment, and provide a positive impression for patients and visitors.

Under supervision, you will greet patients, inform the front desk of arrivals, answer questions, provide paperwork, escort patients to exam rooms, and ensure social distancing guidelines are followed.

Qualifications

• High school diploma or equivalent required.
• Strong customer service experience and excellent communication skills.
• Must be organized and able to function in a fast-paced environment.
• Fluency in English and Spanish is required.

Responsabilités

• Greet patients, families, and visitors entering the facility.
• Inform the front desk that patients have arrived for their visit.
• Answer questions appropriately and professionally, taking the appropriate action when necessary.
• Provide patients with the necessary paperwork to be completed.
• Collaborate with the front desk to ensure patient needs are met.
• Escort patients to and from exam rooms.
• Ensure social distancing guidelines are followed.
• Perform other duties as assigned.

Connaissances

Customer service

Communication skills

Organized

English/Spanish fluency

Formation

High school diploma or equivalent

Description du poste

The Floating Hospital in New York City is seeking a Patient Navigator to join our Patient Navigation team at the Long Island City facility. The ideal candidate will be outgoing, help create a welcoming environment, and provide a positive impression for patients and visitors.

Under supervision, you will greet patients, inform the front desk of arrivals, answer questions, provide paperwork, escort patients to exam rooms, and ensure social distancing guidelines are followed.