Bilingual Patient Care Coordinator

Kids for the Future; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Charter Research in Florida is seeking a Patient Care Coordinator to oversee the visitor and patient experience, serving as the face of the site and delivering outstanding service to patients, caregivers, and staff at the Orlando location. The role requires bilingual English and Spanish, an Associate or Bachelor’s degree, and experience in customer service, healthcare or hospitality.

You will manage calls, coordinate meals and transportation, and ensure a welcoming, efficient environment for

Qualifications

• Fully bilingual in English and Spanish.
• Associate or bachelor’s degree preferred.
• Experience in customer service, healthcare, or hospitality is typical.

Responsibilities

• Welcome patients and visitors in person or by phone with a warm, friendly manner.
• Manage a multi-line phone system and route calls or take messages.
• Coordinate patient meals and transportation; maintain logs and reports.
• Ensure clean, organized reception area and provide exceptional patient experience.
• Support scheduling prescreen appointments and assist clinic staff as needed.

Skills

Bilingual English/Spanish

Organization

Time management

Communication

Customer service

MS Office

Education

Associate or Bachelor's degree

Tools

Microsoft Office

Job description

Charter Research in Florida is seeking a Patient Care Coordinator to oversee the visitor and patient experience, serving as the face of the site and delivering outstanding service to patients, caregivers, and staff at the Orlando location. The role requires bilingual English and Spanish, an Associate or Bachelor’s degree, and experience in customer service, healthcare or hospitality.

You will manage calls, coordinate meals and transportation, and ensure a welcoming, efficient environment for