Bilingual Patient Advocate / Receptionist / Outreach Assistant

Humedco Corp; Upland (Delaware County); In loco; USD 22.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Aflac

401k retirement plan with employer-may

Descrizione del lavoro

Delaware County Women's Center in Delaware County, PA seeks a Patient Advocate / Receptionist / Outreach Assistant with Saturday coverage. The role supports patients, manages front-desk tasks, and coordinates funding to ensure access to abortion care. Strong communication and EHR familiarity are valued; bilingual skills are a plus.

The position requires a HS diploma and offers a pathway into outreach and engagement work within a compassionate team.

Competenze

• HS Diploma or GED required for basic lab responsibilities.
• Effective communication skills.
• EHR experience a plus.
• Experience with cash handling, bookkeeping or medical office billing.
• Ability to multitask, strong attention to detail and time management.
• General knowledge of reproductive systems.
• Bilingual candidates preferred, Spanish-speaking highly sought.

Mansioni

• Respond to patient needs with education and counseling.
• Advocate to patients and families and provide referrals.
• Run basic lab tests for iron level and Rh.
• Perform patient check-in and chart preparation.
• Collect payments, handle insurance and funding coordination.
• Reconcile deposits and complete tracking paperwork.
• Participate in training of interns.

Conoscenze

Effective communication

Multitasking

Time management

Spanish bilingual (preferred)

Formazione

High School Diploma or GED

Strumenti

Electronic Health Records (EHR)

Billing software

Descrizione del lavoro

Patient Advocate / Receptionist / Outreach Assistant - Includes every Saturday

Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care

Motivated Patient Advocate / Receptionist sought for Tues/Thus/Saturday hours at Delaware County Women's Center (DCWC). This position will work in conjunction with the Outreach and Engagement Department to fill full-time hours. Conveniently located on the grounds of Crozer-Chester Medical Center, DCWC is a state-licensed facility providing abortion care in which team members are committed to advocating and caring for patients seeking legal, safe, compassionate abortion services.

Patient Advocate and Lab Responsibilities include:

• Responding to patient needs by offering fact-based education, supportive counseling and community resources
• Serving as an advocate to patients, their partners and families, providing referrals when necessary
• Running basic lab tests for iron level and Rh - no special experience needed - only requires HS Diploma / GED

Front Desk Receptionist and Financial Intake Responsibilities include:

• Performing patient check-in, chart preparation
• Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients
• Reconciling deposits and completing all required tracking paperwork
• Participation in training of interns

Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks. Strong attention to detail and familiarity with cash handling procedures highly desirable.

Ideal candidates possess:

• High School Diploma or GED required for basic lab responsibilities
• Effective communication skills
• Strong computer skills (Electronic Health Record experience a plus!)
• Previous cash-handling / bookkeeping / medical office billing experience
• Ability to multitask, strong attention to detail and excellent time management skills
• General knowledge of reproductive systems
• Bilingual candidates preferred, Spanish-speaking highly sought . Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience.

Pay range: $16 - $18 per hour

Benefits: Medical, Dental, Vision, Aflac, 401k retirement plan with employer match

DCWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation.

To learn more about DCWC please visit https://thewomenscenters.com/delawarecountywomenscenter/