Bilingual Patient Advocate, Educator

The-Women's-Center; Cherry Hill Township (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay rate

Medical insurance

Dental insurance

Vision insurance

Life insurance

Aflac

401k with employer match

Job summary

Cherry Hill Women’s Center in Cherry Hill, NJ seeks a motivated Patient Advocate / Educator / Center Assistant for full-time, Tue–Sat shifts. You will engage with patients, provide fact-based education, counseling, and resources, and support adoption and prenatal care services.

Responsibilities include front-desk check-in, processing payments, insurance coordination, funding referrals, and interpreting for non-English speakers.

Qualifications

• Bilingual abilities to interpret for non-English speaking patients.
• Experience in patient education and supportive counseling.
• Strong computer skills and familiarity with EHR systems.
• Ability to multitask, manage time and attention to detail.

Responsibilities

• Respond to patient needs with fact-based education, counseling and resources.
• Advocate for patients, provide referrals when needed.
• Interpret for non-English speaking patients and family members.
• Front desk duties: check-in, collect payments and handle insurance issues.
• Assist in securing funding and coordinating with outside organizations; train interns.

Skills

Bilingual

Computer skills

EHR experience

Multitasking

Attention to detail

Time management

Reproductive health knowledge

Tools

EHR software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Cherry Hill, NJ, US

Salary Range: $18.00 To $22.00 Hourly

Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care

Motivated Patient Advocate / Educator / Center Assistant sought for Full-Time Tuesday through Saturday hours at Cherry Hill Women’s Center, a state licensed ambulatory surgical center. CHWC has delivered excellence in abortion and reproductive healthcare for over 45 years, always at the forefront of best practices in our field. Our team members are committed to advocating and caring for women seeking legal, safe, compassionate abortion care, in addition to assistance for adoption services and prenatal care.

Patient Advocate, Education and Lab Responsibilities include:

• Responding to patient needs by offering fact-based education, supportive counseling and community resources discussed in a patient-centered manner and include parenting and adoption plans
• Serving as an advocate to patients, their partners and families, providing referrals when necessary
• Bilingual Advocates interpret for non-English speaking patients and their loved ones throughout the abortion care experience

Cross training on Front Desk Receptionist and Financial Intake includes:

• Performing patient check-in
• Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients
• Reconciling deposits and completing all required tracking paperwork
• Participation in training of interns

Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks.

• Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience.
• Strong computer skills (Electronic Health Record experience a plus!)
• Ability to multitask, strong attention to detail and excellent time management skills
• General knowledge of reproductive systems

CHWC is committed to continuous improvement and we believe that all people must have access to high quality, compassionate and respectful reproductive healthcare. CHWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation and American Association for Accreditation of Ambulatory Surgery Facilities and licensed by NJ Department of Health. CHWC values staff development and growth and offers many learning opportunities at national conferences.

Full-Time hours Tuesday through Saturday – no nights – no holidays

Benefits: competitive pay rate, medical, dental, vision, life, Aflac, 401k with employer match.