Bilingual Patient Advocate for LEP Care Experience

University of Southern California; Arcadia (CA); Vor Ort; USD 63.000 - 98.000; Vollzeit

Zusammenfassung

The University of Southern California Arcadia Hospital is seeking a Patient Advocate to work as an extension of the clinical care team, identifying and resolving communication and cultural barriers using advocacy skills. The role will also educate, empower LEP patients and families, and influence service behaviors with staff and providers.

Additionally, the advocate will develop patient education materials and assist with policies that are patient- and family-centered, making recommendations to

Qualifikationen

• Education focused on patient advocacy and knowledge of LEP considerations.
• Minimum 3–5 years experience in a related field, preferably in acute care settings.
• Experience with medical terminology and patient-facing communication is preferred.

Aufgaben

• Identify and resolve communication and cultural barriers using advocacy skills.
• Manage patient expectations, educate, and influence service behaviors with staff and providers.
• Develop education materials and assist with patient-family centered policies; make recommendations to drive service excellence.

Kenntnisse

Bilingual English/Chinese/Spanish

Ausbildung

High School or equivalent

Emergency Medical Technician

Workplace violence Training

Jobbeschreibung

The University of Southern California Arcadia Hospital is seeking a Patient Advocate to work as an extension of the clinical care team, identifying and resolving communication and cultural barriers using advocacy skills. The role will also educate, empower LEP patients and families, and influence service behaviors with staff and providers.

Additionally, the advocate will develop patient education materials and assist with policies that are patient- and family-centered, making recommendations to