Bilingual Patient Access Specialist

Affinity Health Center; Rock Hill (SC); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

403(b)

403(b) matching

Disability insurance

Employee assistance program

Family leave

Free flu shots

Health insurance

Life insurance

Paid orientation

Paid time off

Paid training

Referral program

Vision insurance

Wellness program

Clinic

Job summary

Affinity Health Center in Rock Hill, SC seeks a full-time Bilingual Patient Access Specialist fluent in Spanish and English to deliver excellent customer service for uninsured or underinsured individuals. Responsibilities include answering call center lines, scheduling appointments, verifying insurance, and collecting copays while coordinating with staff to ensure patient-centered care.

The position requires a high school diploma or equivalent, flexibility with hours including some evenings, and

Qualifications

• High school diploma or equivalent required.
• 1 year customer service preferred.
• 1 year medical terminology preferred.
• 1 year computer skills preferred.

Responsibilities

• Answer shared calls on the agency call center.
• Schedule patients for appointments.
• Verify insurance and collect copays.
• Collaborate with coworkers to provide patient-centered care.

Skills

Bilingual (Spanish/English)

Customer Service

Medical Terminology

Computer Skills

Education

High School Diploma or equivalent

Job description

Affinity Health Center is seeking a full time Bilingual Patient Access Specialist who fluently speaks Spanish and English. This position will provide excellent customer service to help individuals and families who are uninsured, underinsured, or living on a limited income by answering shared calls on the agency call center, scheduling patients for appointments, verifying insurance and collecting copays, and by collaborating with coworkers across the organization to provide patient centered care.

High school diploma or equivalent required; any combination of training and experience which would provide the required knowledge and abilities to perform the job duties; flexibility with hours, some evenings required; ability to travel to satellite sites; ability to multi-task in a fast-paced environment.

Pay range- $16.25-$19.00 per hour

Experience:

• Customer Service: 1 year (Preferred)
• Medical Terminology: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Diversity, Equity, & Inclusion Mission Statement
Affinity Health Center is dedicated to serve the healthcare needs of ALL people with empathy, inclusion, and fairness. We are committed to improving outcomes for patients, staff, and community to ensure accessibility of our care services, and better serve the needs of our diversified community. At Affinity Health Center, We’re Inclusive.

Diversity, Equity, & Inclusion Vision Statement
Affinity Health Center envisions a community where all people are mentally and physically healthy, an individual’s diversity does not impede their access to high-quality comprehensive healthcare, and everyone has an equitable opportunity to succeed. Our organization also envisions that we live in a community where everyone feels included and is connected to a sense of belonging.

Job Type: Full-time

Pay: $16.25 - $19.00 per hour

• 403(b)
• 403(b) matching
• Disability insurance
• Employee assistance program
• Family leave
• Free flu shots
• Health insurance
• Life insurance
• Paid orientation
• Paid time off
• Paid training
• Referral program
• Vision insurance
• Wellness program
• Clinic

Medical specialties:

• Primary Care

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Rock Hill, SC 29730: Reliably commute or planning to relocate before starting work (Required)

Rock Hill, South Carolina, United States