Patient Access & Registration Specialist

El Paso Childrens Hospital Corporation; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

El Paso Children's Hospital Corporation seeks a patient access specialist to admit, register and pre-register patients in a courteous, timely manner. You will interview patients/guarantors, explain hospital policies and collect financial responsibilities while ensuring data is accurately documented in the system.

This role requires strong communication, basic computer skills, and bilingual English/Spanish abilities to assist diverse patients and coordinate with insurance payers for verification

Qualifications

• One year of office or customer service experience required.
• Healthcare or financial background preferred.
• High school diploma or GED; ICD-9 familiarity preferred.
• Bilingual English/Spanish required with strong communication skills.

Responsibilities

• Admits, registers, and pre-registers patients in a courteous, professional manner.
• Conducts patient/guarantor interviews and explains hospital policies.
• Collects financial responsibilities and documents data accurately in the system.
• Verifies insurance and assists with pre-certification/authorization as needed.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Analytical skills

Office software

ICD-9 familiarity

Education

High school diploma or GED

Tools

Invision system

Insurance verification system

Job description

El Paso Children's Hospital Corporation seeks a patient access specialist to admit, register and pre-register patients in a courteous, timely manner. You will interview patients/guarantors, explain hospital policies and collect financial responsibilities while ensuring data is accurately documented in the system.

This role requires strong communication, basic computer skills, and bilingual English/Spanish abilities to assist diverse patients and coordinate with insurance payers for verification