Bilingual Patient Access & Scheduling Specialist

University Medical Center of El Paso (UMC); El Paso (TX); On-site; USD 36,000 - 45,000; Full time

Job summary

The University Medical Center of El Paso (UMC) is seeking a Registrar Scheduler to support clinic operations by scheduling, registering and greeting patients. You will enter demographics and insurance information, apply charges, and verify eligibility to ensure accurate billing and smooth patient flow.

Required is a high school diploma with an associate degree preferred; CHAA certification is a plus, and bilingual English/Spanish is essential.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• CHAA certification preferred.
• Training or background in medical terminology with ICD coding preferred.
• Bilingual English/Spanish required.
• Knowledge of insurance payers and terminology; stay updated on plan requirements.

Responsibilities

• Schedule, register and greet patients to facilitate clinic flow.
• Enter patient demographics, insurance details and service charges accurately.
• Verify insurance eligibility and obtain pre-certifications as needed.
• Handle multiple tasks while delivering professional customer service.

Skills

Customer service

Data entry

Verbal communication

Written communication

Analytical thinking

Insurance terminology

ICD coding familiarity

Spanish bilingual

Multitasking

Work under pressure

Education

High school diploma or equivalent

Associate’s degree

Job description

The University Medical Center of El Paso (UMC) is seeking a Registrar Scheduler to support clinic operations by scheduling, registering and greeting patients. You will enter demographics and insurance information, apply charges, and verify eligibility to ensure accurate billing and smooth patient flow.

Required is a high school diploma with an associate degree preferred; CHAA certification is a plus, and bilingual English/Spanish is essential.