Bilingual Patient Access & Reception Coordinator

Beth Israel Lahey Health; Salem (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health in Salem, VA is seeking a frontline Receptionist/Patient Access professional to greet patients, verify data, schedule appointments, and support flow in a busy ambulatory setting.

The role requires bilingual English/Spanish communication, a High School diploma (GED acceptable), and 1–3 years experience in health care or customer service. Proficiency with Microsoft Office is expected, and the organization emphasizes privacy and respectful service.

Qualifications

• High School diploma or GED required.
• Certificate 1 in Medical Admin Assistant preferred.
• 1-3 years related work experience required.

Responsibilities

• Greets patients and visitors with courtesy and privacy.
• Registers patients and schedules appointments; verifies demographics.
• Manages referrals, co-pays, and maintains smooth patient flow.
• Maintains reception area cleanliness and clear information signage.
• Provides translation in Spanish when needed.

Skills

Bilingual English/Spanish

Customer service

Microsoft Office

Education

High School diploma or GED

Medical Admin Assistant Cert

Tools

Microsoft Word

Excel

Outlook

Job description

Beth Israel Lahey Health in Salem, VA is seeking a frontline Receptionist/Patient Access professional to greet patients, verify data, schedule appointments, and support flow in a busy ambulatory setting.

The role requires bilingual English/Spanish communication, a High School diploma (GED acceptable), and 1–3 years experience in health care or customer service. Proficiency with Microsoft Office is expected, and the organization emphasizes privacy and respectful service.