Bilingual Patient Access & Billing Specialist

AdventHealth; Louisville (CO); On-site; USD 28,000 - 44,000; Part time

Job summary

AdventHealth in Louisville, CO seeks a flexible, detail-oriented Revenue Cycle Associate to support Medicare compliance, patient billing, and insurance verification. The role requires strong customer service skills and knowledge of HIPAA requirements, with daily interaction across clinical and support teams.

Responsibilities include registering patients, obtaining authorizations, and coordinating with utilization management to ensure timely information flow.

Qualifications

• Associate degree preferred; high school diploma required.
• Minimum 1+ year in customer service or healthcare revenue cycle preferred.
• Knowledge of HIPAA, CMS and EMTALA guidelines.

Responsibilities

• Performs Medicare compliance reviews and ABN notices as needed.
• Creates accurate estimates of patient financial responsibility.
• Obtains pre-authorizations and verifies eligibility with insurers.
• Registers patients and collects demographics and insurance details.
• Coordinates with departments to enhance patient experience.
• Answers phones and handles cashiering duties.

Skills

Customer service

Bilingual English/Spanish

Healthcare revenue cycle

HIPAA knowledge

CMS/EMTALA familiarity

Education

Associate degree preferred

High School Diploma or equivalent

Tools

Microsoft Office

EMR system

Job description

AdventHealth in Louisville, CO seeks a flexible, detail-oriented Revenue Cycle Associate to support Medicare compliance, patient billing, and insurance verification. The role requires strong customer service skills and knowledge of HIPAA requirements, with daily interaction across clinical and support teams.

Responsibilities include registering patients, obtaining authorizations, and coordinating with utilization management to ensure timely information flow.