Bilingual Passport & Records Clerk

Middlesex County, New Jersey; New Brunswick (NJ); On-site; USD 45,000 - 51,000; Full time

Job summary

The Government Documentation Clerk position at Middlesex County Clerk’s Passport Division in New Brunswick, NJ, involves assisting residents in English and Spanish with passport services, notary oaths, veteran IDs, and naturalization records. The role requires bilingual communication, careful handling of records, and accurate data entry in a busy office.

Under supervision, you will schedule passport appointments, review applications for completeness, and process notary filings while maintaining

Qualifications

• Fluency in English and Spanish to communicate with the public in both languages.
• Ability to interpret and explain office procedures, fees, and services.
• Prior clerical or customer-service experience preferred (1 year).
• Must handle sensitive documents with confidentiality and accuracy.
• Driver's license valid in New Jersey and passport training may be required.

Responsibilities

• Assist customers in person, by phone, and by email in English and Spanish; explain procedures, required documents, fees, and services.
• Schedule passport appointments and guide applicants on required forms and documents.
• Review passport applications for completeness and assist with intake; act as passport acceptance agent after training.
• Process notary oaths, notary flags, and related records for the County Clerk.
• Review veteran ID card applications and issue cards; maintain accurate issuance records.
• Handle naturalization record requests and related access procedures; manage electronic and physical records.

Skills

Bilingual English/Spanish

Customer service

Attention to detail

Time management

Communication skills

Document handling

Education

High School diploma or GED

Tools

Microsoft Office

Electronic Document Management Systems

Job description

The Government Documentation Clerk position at Middlesex County Clerk’s Passport Division in New Brunswick, NJ, involves assisting residents in English and Spanish with passport services, notary oaths, veteran IDs, and naturalization records. The role requires bilingual communication, careful handling of records, and accurate data entry in a busy office.

Under supervision, you will schedule passport appointments, review applications for completeness, and process notary filings while maintaining