Bilingual Parts Specialist for Auto Parts & Service

O'Reilly Automotive; Gresham (OR); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Employer Contributions

Paid Time Off

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service for retail and installer customers. The role supports store management and involves greeting customers, aiding in merchandise selection, and assisting professional customers as needed.

Responsibilities include answering calls, quoting prices, processing transactions, handling exchanges, and assisting with stock and planogram tasks. Bilingual applicants are encouraged to apply.

Qualifications

• Ability to greet and assist customers in a friendly, courteous manner.
• Maintain cash drawer accurately and process transactions per policy.
• Provide outstanding, professional customer service and resolve issues.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist professional customers and lay out related items for sale.
• Answer store phone calls, lookup parts, quote prices, and suggest add-ons.
• Process exchanges/returns per policy and resolve complaints.
• Support image maker, planogram updates, stocking, and fronting tasks.
• Drive a delivery vehicle when needed and meet driving requirements.

Skills

Bilingual English/Spanish

Customer service

Multitasking

Attention to detail

Education

High school diploma

Tools

POS system

Inventory software

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service for retail and installer customers. The role supports store management and involves greeting customers, aiding in merchandise selection, and assisting professional customers as needed.

Responsibilities include answering calls, quoting prices, processing transactions, handling exchanges, and assisting with stock and planogram tasks. Bilingual applicants are encouraged to apply.