Bilingual Parts Specialist: Customer & Tech Support

O'Reilly Auto Parts; Springfield (OR); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical, dental, and vision insurance

Tuition educational assistance

Job summary

O'Reilly Auto Parts in Springfield, Oregon, is seeking a Parts Specialist to provide exceptional service to retail and installer customers. The role involves assisting customers with product selection, handling transactions, and supporting daily store operations. Ideal candidates will possess strong customer service skills, an ability to multitask, and knowledge of automotive parts. The position offers a competitive compensation package including paid time off, health benefits, and opportunities for career growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Provide excellent service to customers in-store and over the phone.
• Assist with daily store operations and inventory.
• Process customer transactions and returns.

Skills

Alphanumeric sequence matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts in Springfield, Oregon, is seeking a Parts Specialist to provide exceptional service to retail and installer customers. The role involves assisting customers with product selection, handling transactions, and supporting daily store operations. Ideal candidates will possess strong customer service skills, an ability to multitask, and knowledge of automotive parts. The position offers a competitive compensation package including paid time off, health benefits, and opportunities for career growth.