Bilingual Parts Specialist – Customer Service & Auto Care

O'Reilly Auto Parts; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock Purchase Plan

401k with employer contributions

Medical, dental, vision insurance

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts in Tucson, AZ is seeking a Parts Specialist to deliver high-quality service to retail and installer customers. The role supports store management, with bilingual candidates encouraged to apply.

You’ll greet customers, assist with merchandise, process payments, and help maintain stock and store presentation. Training, safety, and opportunities for career growth are provided by a company with a strong promote-from-within culture.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Ability to quickly match alphanumeric sequences.
• Able to multitask between in-store and phone interactions.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist professional customers and store management as needed.
• Handle cash transactions and returns according to policy.
• Answer store calls, look up parts, quote prices, and promote value items.
• Address customer complaints in a friendly manner.
• Perform daily store tasks and maintain safety, cleanliness and stock.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O’Reilly Auto Parts in Tucson, AZ is seeking a Parts Specialist to deliver high-quality service to retail and installer customers. The role supports store management, with bilingual candidates encouraged to apply.

You’ll greet customers, assist with merchandise, process payments, and help maintain stock and store presentation. Training, safety, and opportunities for career growth are provided by a company with a strong promote-from-within culture.