Bilingual Parts Specialist: Customer & Automotive Support

3M HEALTHCARE; Yuma (AZ); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Competitive wages

401k

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Job summary

O’Reilly Auto Parts in Yuma, AZ is seeking a Parts Specialist to deliver high-quality service to retail and installer customers. You will greet customers, assist with product selection, and support professional customers as needed.

The role requires friendly customer service, multitasking across store duties, and the ability to process sales and returns accurately. Bilingual Spanish is highly desired and training will be provided.

Qualifications

• Ability to provide outstanding, friendly, and professional customer service.
• Must multitask and handle customers in-store and on the phone.
• Fluency in Spanish is highly desired and bilingual candidates are encouraged to apply.

Responsibilities

• Greet customers promptly and assist with merchandise selection.
• Support managers and installers in serving professional customers.
• Process transactions and returns per company policy.
• Address and resolve customer complaints professionally.
• Assist with stock, planogram updates, and daily store operations.

Skills

Customer service

Multitasking

Bilingual (Spanish)

Alphanumeric matching

Education

ASE Certification

Tools

Weatherly Index System

Job description

O’Reilly Auto Parts in Yuma, AZ is seeking a Parts Specialist to deliver high-quality service to retail and installer customers. You will greet customers, assist with product selection, and support professional customers as needed.

The role requires friendly customer service, multitasking across store duties, and the ability to process sales and returns accurately. Bilingual Spanish is highly desired and training will be provided.