Bilingual Parts Specialist - Customer Service & Auto Care

O'Reilly Auto Parts; Guymon (OK); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Competitive wages and paid time off

401k with employer contributions

Medical, dental, and vision insurance

Tuition assistance programs

Job summary

A leading auto parts retailer in Guymon, Oklahoma, is seeking a Parts Specialist to deliver exceptional service to retail and installer customers. Responsibilities include assisting customers, handling transactions, and conducting various in-store services. The ideal candidate will possess strong customer service skills, multitask effectively, and have a basic understanding of automotive parts. Competitive compensation and benefits are offered, including health insurance and a stock purchase plan.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store.

Responsibilities

• Greet customers and assist with merchandise selection.
• Answer customer calls and quote prices.
• Handle cash transactions and maintain cash drawer.
• Process exchanges and returns according to policy.
• Perform various in-store services for customers.

Skills

Customer service

Multitasking

Alphanumeric matching

Automotive parts knowledge

Fluency in Spanish

Job description

A leading auto parts retailer in Guymon, Oklahoma, is seeking a Parts Specialist to deliver exceptional service to retail and installer customers. Responsibilities include assisting customers, handling transactions, and conducting various in-store services. The ideal candidate will possess strong customer service skills, multitask effectively, and have a basic understanding of automotive parts. Competitive compensation and benefits are offered, including health insurance and a stock purchase plan.