Bilingual Parts Specialist & Customer Care Pro

O'Reilly Auto Parts; Columbus (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical/Dental/Vision insurance

FSA option

Wellbeing programs

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts in Columbus, MS seeks a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management. Bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, assisting with part selection, handling POS transactions, returns, and stock responsibilities. Prior knowledge of automotive parts is a plus, ASE certification is desirable.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling in-store and phone interactions concurrently.
• Bilingual candidates encouraged to apply (Spanish helpful).
• ASE certification is preferred for this role.

Responsibilities

• Greet customers and assist with merchandise selection.
• Promote customer service programs and related selling.
• Assist professional customers in-store and over the phone.
• Process exchanges/returns per company policy.
• Maintain cash drawer and process payments accurately.
• Assist with stock replenishment, planogram updates, and store operations.
• Perform in-store services and deliveries as needed.

Skills

Customer service

Multitasking

Alphanumeric matching

Spanish language

ASE certification

Automotive parts knowledge

Job description

O'Reilly Auto Parts in Columbus, MS seeks a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management. Bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, assisting with part selection, handling POS transactions, returns, and stock responsibilities. Prior knowledge of automotive parts is a plus, ASE certification is desirable.