Automotive Parts Specialist — Bilingual

O'Reilly Automotive; Lyles (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

O'Reilly Auto Parts in Tennessee is seeking a Parts Specialist to provide top-tier service to retail and installer customers and to support store management in daily tasks.

Bilingual candidates are encouraged to apply. The role involves greeting customers, helping with merchandise, handling cash and credit transactions, processing returns, and assisting with store operations and equipment tasks as needed.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail and walk-in customers and assist with merchandise selection.
• Support management and installers in delivering service and completing tasks.
• Process cash/credit transactions and returns according to policy.
• Answer store phone calls, lookup parts, quote prices, and promote value items.
• Maintain cash drawer securely and handle exchanges per policy.

Skills

Customer service

Multitasking

Friendly communication

Job description

O'Reilly Auto Parts in Tennessee is seeking a Parts Specialist to provide top-tier service to retail and installer customers and to support store management in daily tasks.

Bilingual candidates are encouraged to apply. The role involves greeting customers, helping with merchandise, handling cash and credit transactions, processing returns, and assisting with store operations and equipment tasks as needed.