Bilingual Parts Specialist: Auto Parts & Service

O'Reilly Auto Parts; Compton (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

401k with employer contributions

Health Insurance

Wellness Programs

Education Assistance

Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management in daily tasks and aims to meet company service programs.

Responsibilities include greeting customers, assisting with merchandise selection, handling transactions, and delivering quality service. Bilingual candidates are encouraged to apply, and opportunities for growth are emphasized.

Qualifications

• Must provide outstanding, friendly, professional customer service.
• Able to multitask, handling customers on the phone and in-store.
• Fluent in working with automotive parts cataloging and sales processes.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Support managers and installer service specialists for professional customers.
• Handle cash drawer, payments, returns, and credit card transactions.
• Provide in-store services such as equipment testing and minor repairs as trained.
• Address customer complaints and resolve issues in a friendly manner.
• Assist with daily stocking, planogram updates, and inventory tasks.
• Drive delivery vehicle as needed when business requires.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management in daily tasks and aims to meet company service programs.

Responsibilities include greeting customers, assisting with merchandise selection, handling transactions, and delivering quality service. Bilingual candidates are encouraged to apply, and opportunities for growth are emphasized.