Bilingual Parts Specialist: Auto Parts & Customer Service

O'Reilly Auto Parts; Smithfield (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions from/

Medical, dental, vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers, supporting store management with assigned tasks and daily operations.

The role emphasizes prompt customer engagement, accurate pricing lookups, and assisting professional customers. Bilingual candidates are encouraged to apply, with a comprehensive compensation package and opportunities for growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers promptly in a friendly, courteous manner and assist them in selecting merchandise.
• Assist managers and installer service specialists for professional customers as needed.
• Process cash, checks, and credit card transactions securely and accurately.

Skills

Alphanumeric matching

Customer service

Multitasking

Spanish language

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers, supporting store management with assigned tasks and daily operations.

The role emphasizes prompt customer engagement, accurate pricing lookups, and assisting professional customers. Bilingual candidates are encouraged to apply, with a comprehensive compensation package and opportunities for growth.