Bilingual Parts Specialist – Auto Parts & Customer Service

O'Reilly Auto Parts; Juneau (AK); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Health/Dental/Vision insurance

Stock purchase plan

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Juneau, AK is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management.

You will greet customers, assist in merchandise selection, and handle cash, returns, and phone inquiries according to company policy. Bilingual candidates encouraged to apply.

This role offers growth opportunities within a stable retailer and the chance to work with a knowledgeable team.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in merchandise selection.
• Provide excellent service to retail and professional customers.
• Handle cash, returns, and credit card transactions according to policy.
• Answer store phone calls and look up parts/quote prices.
• Assist with stocking, planograms, and daily store operations.

Skills

Customer service

Multitasking

Bilingual (Spanish)

Education

ASE certification

Job description

O'Reilly Auto Parts in Juneau, AK is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management.

You will greet customers, assist in merchandise selection, and handle cash, returns, and phone inquiries according to company policy. Bilingual candidates encouraged to apply.

This role offers growth opportunities within a stable retailer and the chance to work with a knowledgeable team.