Bilingual Parts Delivery & Returns Specialist

O'Reilly Auto Parts; Knoxville (TN); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Competitive wages

401k with Employer Contributions from

Medical, Dental, Vision Insurance

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O’Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers in a safe, efficient manner. The role includes COD collections, returns processing, and multi-tasking across merchandising and customer service.

Bilingual candidates encouraged to apply, with a focus on safety, accuracy, and reliability in daily delivery duties and store support tasks.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet company standards.
• Must possess a legally required state driver’s license.

Responsibilities

• Operate company vehicles to deliver parts and products to customers safely and efficiently.
• Use delivery fleet devices to process deliveries, capture signatures, update mileage, and perform inspections.
• Keep vehicles, keys, fuel cards, devices, and monies secure at all times.
• Pick up customer returns and fill out driver return slips.
• Notify store management of customer issues and special needs.
• Report vehicle maintenance or damage to the store manager immediately.
• Ensure fuel tank is filled and vehicle is secured at day end.
• Clock in/out per policy and perform other duties as assigned.

Skills

Alphanumeric matching

Interpersonal communication

Adapt delivery situations

Driving record check

State driver's license

Job description

O’Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers in a safe, efficient manner. The role includes COD collections, returns processing, and multi-tasking across merchandising and customer service.

Bilingual candidates encouraged to apply, with a focus on safety, accuracy, and reliability in daily delivery duties and store support tasks.