Bilingual Parts & Customer-Care Specialist

O'Reilly Automotive; Harrison (AR); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, & vision insurance

Paid time off

Tuition assistance

Job summary

O'Reilly Auto Parts in Harrison, AR seeks a Parts Specialist to deliver high-touch service to retail and installer customers while assisting store management in daily tasks.

The role emphasizes customer focus, accuracy in parts lookup, and teamwork, with bilingual candidates encouraged to apply. Candidates should be willing to learn, follow company programs, and participate in training opportunities.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in merchandise selection.
• Support professional customers and installers as needed.
• Answer store phone calls per policy and provide quotes.
• Process exchanges and returns per policy.
• Maintain cash drawer and process payments accurately.
• Restock shelves and assist with daily store operations.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts in Harrison, AR seeks a Parts Specialist to deliver high-touch service to retail and installer customers while assisting store management in daily tasks.

The role emphasizes customer focus, accuracy in parts lookup, and teamwork, with bilingual candidates encouraged to apply. Candidates should be willing to learn, follow company programs, and participate in training opportunities.