Bilingual Parts Specialist: Customer & Tech Support

O'Reilly Auto Parts; Batesville (AR); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k

Medical, Dental & Vision Insurance

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts in Batesville, Arkansas is seeking a Parts Specialist to deliver exceptional service to both retail and installer customers. The role involves multitasking, customer interaction, and assisting with daily store operations.

Qualified candidates should have a strong customer service background, and familiarity with automotive parts is preferred. The company offers a competitive compensation package including benefits like medical, dental, vision insurance, and opportunities for career growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Provide excellent service to retail/walk-in customers.
• Assist with store operations and customer inquiries.
• Maintain cash drawer and process transactions.
• Resolve customer complaints in a friendly manner.
• Perform various in-store services for customers.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O'Reilly Auto Parts in Batesville, Arkansas is seeking a Parts Specialist to deliver exceptional service to both retail and installer customers. The role involves multitasking, customer interaction, and assisting with daily store operations.

Qualified candidates should have a strong customer service background, and familiarity with automotive parts is preferred. The company offers a competitive compensation package including benefits like medical, dental, vision insurance, and opportunities for career growth.