Parts Specialist: Auto Parts & Customer Service Pro

O'Reilly Auto Parts; Harrison (AR); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

O’Reilly Auto Parts in Harrison, AR is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in achieving tasks. Bilingual candidates encouraged to apply.

You will greet customers, assist with merchandise selection, handle cash and transactions, process returns, and perform in-store services after training; bilingual candidates encouraged.

Formación

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Multitask effectively with in-store and phone interactions.
• Familiar with automotive parts is preferred.

Responsabilidades

• Greet retail/walk-in customers and assist with merchandise selection.
• Support store management and installer service specialists as needed.
• Maintain and secure cash drawer; handle cash/checks and credit card transactions.
• Process exchanges and returns per company policies.
• Address and resolve customer complaints in a friendly manner.
• Perform daily operations tasks including stocking, planogram updates and freight receipt.
• Assist with in-store services such as wipers, batteries, and diagnostic checks.
• Occasionally drive a delivery vehicle when required.

Conocimientos

Match alphanumeric sequences

Customer service

Multitasking

Educación

ASE certification

Descripción del empleo

O’Reilly Auto Parts in Harrison, AR is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in achieving tasks. Bilingual candidates encouraged to apply.

You will greet customers, assist with merchandise selection, handle cash and transactions, process returns, and perform in-store services after training; bilingual candidates encouraged.