Bilingual Part-Time Teller: Elevate Customer Experience

PNC Financial Services Group; Manasquan (NJ); On-site; USD 24,000 - 40,000; Part time

Job summary

PNC Financial Services Group is seeking a Part-time Teller for the Manasquan Branch in Central New Jersey. Bilingual Spanish is preferred.

The role focuses on delivering personalized customer experiences, educating clients on financial options, and driving branch goals while adhering to operational policies. The position emphasizes in-office work with opportunities to leverage technology and refer customers to appropriate staff.

Qualifications

• No university degree required; a combination of education, job-specific certification(s), and experience may be considered in lieu of a degree.
• Spanish language ability is preferred for this role.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and makes referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to policies and procedures and ensures teller and branch daily operations are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group is seeking a Part-time Teller for the Manasquan Branch in Central New Jersey. Bilingual Spanish is preferred.

The role focuses on delivering personalized customer experiences, educating clients on financial options, and driving branch goals while adhering to operational policies. The position emphasizes in-office work with opportunities to leverage technology and refer customers to appropriate staff.