Bilingual Paints & Coatings Customer Specialist

Bluegrass Stream LLC; Williamsburg (VA); On-site; USD 28,000 - 42,000; Full time

Job summary

Bluegrass Stream LLC in Virginia is seeking a friendly in-store associate to greet customers, answer questions, and process sales. You will assist by phone and offer guidance on paints and coatings in English and Spanish.

Work with sales teammates to support store operations, merchandising, tinting, and inventory checks, while building strong customer relationships and expanding product knowledge. This role emphasizes customer care, problem solving, and teamwork in a fast-paced retail setting.

Qualifications

• Fluency in English and Spanish required.
• Customer-focused communication and problem-solving skills.
• Ability to learn product details related to paints and coatings.
• Strong teamwork skills and comfort supporting day-to-day retail store needs.

Responsibilities

• Greet customers in-store and by phone and assist with purchases.
• Provide expert product guidance on paints and coatings in English and Spanish.
• Process sales, returns and related customer transactions.
• Resolve customer service issues and ensure a positive experience.
• Partner with sales associates to support store operations and merchandising.
• Support tinting activities and perform inventory checks.
• Build strong customer relationships while continuously improving product knowledge.

Skills

Bilingual English/Spanish

Customer-focused communication

Product knowledge learning

Team collaboration

Job description

Bluegrass Stream LLC in Virginia is seeking a friendly in-store associate to greet customers, answer questions, and process sales. You will assist by phone and offer guidance on paints and coatings in English and Spanish.

Work with sales teammates to support store operations, merchandising, tinting, and inventory checks, while building strong customer relationships and expanding product knowledge. This role emphasizes customer care, problem solving, and teamwork in a fast-paced retail setting.