Bilingual Paint Store Customer Service Specialist

Sherwin-Williams Co.; Petal (MS); On-site; USD 17,000 - 25,000; Part time

Job summary

Sherwin-Williams in Petal, MS is seeking a Part-time Customer Service Specialist at Store #708561 (1241 Highway 42, Petal, MS 39465). You will assist customers, answer questions, and help select products while maintaining store presentation and meeting sales goals.

The role requires English and Spanish communication, lifting up to 70 lbs, and availability for evenings and weekends. A valid driver’s license and legal work status are required.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.
• Internal Sherwin-Williams employees must meet performance expectations and HR Cloud eLearning requirements.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in accordance with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and prepare products for customers.
• Tint and mix products as needed to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries as needed.
• Remain knowledgeable about products offered and discuss options with customers.

Skills

Customer service

Bilingual English/Spanish

Cash handling

Education

High School diploma or GED

Job description

Sherwin-Williams in Petal, MS is seeking a Part-time Customer Service Specialist at Store #708561 (1241 Highway 42, Petal, MS 39465). You will assist customers, answer questions, and help select products while maintaining store presentation and meeting sales goals.

The role requires English and Spanish communication, lifting up to 70 lbs, and availability for evenings and weekends. A valid driver’s license and legal work status are required.