Part-Time Bilingual Customer Experience Specialist

Sherwin-Williams Co.; Flowood (MS); On-site; USD 17,000 - 22,000; Part time

Job summary

Sherwin-Williams Co. is seeking a part-time Customer Service Specialist at Store #707559, Flowood MS. You will assist customers, determine needs, and recommend products while aiming for sales goals. The role requires English and Spanish communication, cash handling, and strong customer service skills.

duties include stocking, tinting, and assisting in deliveries as needed; you will work with both wholesale and retail customers while maintaining product displays and store appearance.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be willing to work evenings and weekends.
• Must be at least 18 years old.
• Must be legally authorized to work without sponsorship now or in the future.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.

Skills

Customer service

Bilingual English/Spanish

Retail sales

Cash handling

Friendly communication

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams Co. is seeking a part-time Customer Service Specialist at Store #707559, Flowood MS. You will assist customers, determine needs, and recommend products while aiming for sales goals. The role requires English and Spanish communication, cash handling, and strong customer service skills.

duties include stocking, tinting, and assisting in deliveries as needed; you will work with both wholesale and retail customers while maintaining product displays and store appearance.