Bilingual Paint Store Associate – Customer Service

Sherwin-Williams; Grosse Pointe Woods (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Sherwin-Williams is seeking a Store Associate for Store #1363 at 19849 Mack Ave, Grosse Pointe Woods, MI. You will help customers, answer questions, and recommend paints and related products to meet needs.

The role emphasizes high customer satisfaction and achievement of sales goals in a fast-paced retail setting. Responsibilities include processing transactions, stocking shelves, tinting and mixing products, and supporting deliveries.

Qualifications

• Must be at least eighteen (18) years old.
• Authorized to work in the United States without sponsorship now or in the future.
• Must be able to read, write, and communicate in English and Spanish.
• Must have a valid, unrestricted driver’s license.
• Able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willing to work evenings and weekends as needed.
• If internal to Sherwin-Williams, must have a meet expectations rating on last appraisal and completed HR Cloud eLearning courses.

Responsibilities

• Provide excellent sales service to customers.
• Assist customers in person and by phone to determine needs and recommend products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately.
• Strive to meet monthly, quarterly, and yearly sales goals.
• Maintain organized work orders and inventory.
• Pull products from floor or warehouse as needed.
• Tint and mix products per customer specs.
• Keep shelves stocked and displays set up.
• Assist in deliveries and loading/unloading trucks.
• Remain knowledgeable about products and available options.
• Comply with inventory controls and procedures.

Skills

Customer service

Bilingual Spanish

English proficiency

Retail sales

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams is seeking a Store Associate for Store #1363 at 19849 Mack Ave, Grosse Pointe Woods, MI. You will help customers, answer questions, and recommend paints and related products to meet needs.

The role emphasizes high customer satisfaction and achievement of sales goals in a fast-paced retail setting. Responsibilities include processing transactions, stocking shelves, tinting and mixing products, and supporting deliveries.