Bilingual Paint Sales & Service Specialist

The Sherwin-Williams Company; Southern Shores (NC); On-site; USD 20,000 - 28,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist at Store #5224, 5579 N. Croatan Highway, Southern Shores, NC 27949. Starting pay is $17.50 per hour.

Duties include helping customers, processing sales, stocking, tinting, and delivering products as needed. Candidates should be 18+, legally allowed to work in the US, fluent in English and Spanish, with a valid driver’s license. Ability to lift up to 50 lbs regularly and 70 lbs occasionally is required, with occasional evenings

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to retrieve material from shelves and floor stacks and lift 50 lbs frequently and 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• Internal to Sherwin-Williams: 3+ rating on last performance appraisal and HR Cloud eLearning completed.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain precise work order files and formulas.
• Pull appropriate products from sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist at Store #5224, 5579 N. Croatan Highway, Southern Shores, NC 27949. Starting pay is $17.50 per hour.

Duties include helping customers, processing sales, stocking, tinting, and delivering products as needed. Candidates should be 18+, legally allowed to work in the US, fluent in English and Spanish, with a valid driver’s license. Ability to lift up to 50 lbs regularly and 70 lbs occasionally is required, with occasional evenings