Bilingual Paint & Retail Customer Specialist

The Sherwin-Williams Company; Blue Ridge (GA); On-site; USD 18,000 - 23,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend the right solutions. You will promptly resolve concerns and support sales goals while maintaining product quality and store standards.

Key duties include in-person and phone assistance, processing transactions, and stocking displays. Bilingual English/Spanish abilities, willingness to work varied hours, and a High School

Qualifications

• Must be able to read, write, comprehend, and communicate in English and Spanish.
• Must be able to retrieve material from shelves and lift up to 50 lbs frequently and 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.

Skills

Customer service

Sales

Bilingual English/Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend the right solutions. You will promptly resolve concerns and support sales goals while maintaining product quality and store standards.

Key duties include in-person and phone assistance, processing transactions, and stocking displays. Bilingual English/Spanish abilities, willingness to work varied hours, and a High School