Bilingual Paint & Customer Service Specialist - Local

The Sherwin-Williams Company

Shaker Heights (OH)

On-site

USD 19,000 - 27,000

Full time

14 days+

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Job summary

The Sherwin-Williams Company seeks a Customer Service Specialist to assist wholesale and retail customers by identifying needs, answering product questions, and recommending solutions to maximize satisfaction. This full-time role serves stores within 15 miles of Store #701584 in Shaker Heights, OH, handling transactions, stocking shelves, tinting and mixing products, and supporting sales goals.

Requirements include English and Spanish literacy, a valid driver’s license, the ability to lift up to

Qualifications

Must be at least eighteen (18) years of age.
Must be legally authorized to work in the United States without sponsorship.
Must read, write, and communicate in English and Spanish.
Must have a valid, unrestricted Driver's License.
Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
Build productive trust relationships with wholesale and retail customers.
Process sales transactions accurately and in line with policies.
Follow and achieve monthly, quarterly, and yearly sales goals.
Stock shelves and set up displays; tint and mix products as needed.