Bilingual Paint & Coatings Support Specialist

Sherwin Williams; Town of Hempstead (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Sherwin-Williams seeks a Bilingual Customer Service Specialist to support our Retail Customer Service & Support team. You will engage customers in-store and by phone, provide expert product guidance on paints and coatings, process sales and returns, and resolve service issues in both English and Spanish.

You will partner with sales associates to support store operations, merchandising, tinting, and inventory checks, building strong customer relationships while growing your product knowledge in a

Qualifications

• Bilingual fluency in English and Spanish.
• Experience in customer service roles.
• Ability to handle in-store and phone interactions.

Responsibilities

• Engage customers in-store and by phone to provide guidance on paints and coatings.
• Process sales and returns and resolve service issues in English and Spanish.
• Partner with sales associates to support store operations, merchandising, tinting, and inventory checks.
• Build strong customer relationships and expand product knowledge in a diverse, collaborative environment.

Skills

Bilingual EN/ES

Customer Service

In-store & phone support

Sales support

Job description

Sherwin-Williams seeks a Bilingual Customer Service Specialist to support our Retail Customer Service & Support team. You will engage customers in-store and by phone, provide expert product guidance on paints and coatings, process sales and returns, and resolve service issues in both English and Spanish.

You will partner with sales associates to support store operations, merchandising, tinting, and inventory checks, building strong customer relationships while growing your product knowledge in a