Bilingual Paint & Coatings Customer Pro (EN/ES)

Sherwin Williams; Town of Brookhaven (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Sherwin-Williams is seeking a Bilingual Customer Service Specialist to join our Retail Customer Service & Support team, in-store and by phone. You will provide expert guidance on paints and coatings, process sales and returns, and resolve service issues in English and Spanish.

You’ll partner with sales associates to support store operations, merchandising, tinting, and inventory checks while building strong customer relationships in a culture that values diversity, innovation, and career

Qualifications

• Bilingual in English and Spanish required.
• Experience in customer service preferred.
• In-store and phone support on paints and coatings is required.
• Ability to process sales and returns and resolve issues.

Responsibilities

• Engage customers in-store and by phone to provide product guidance on paints and coatings.
• Process sales, returns, and resolve service issues with professionalism.
• Collaborate with sales associates to support store operations, merchandising, and inventory checks.

Job description

Sherwin-Williams is seeking a Bilingual Customer Service Specialist to join our Retail Customer Service & Support team, in-store and by phone. You will provide expert guidance on paints and coatings, process sales and returns, and resolve service issues in English and Spanish.

You’ll partner with sales associates to support store operations, merchandising, tinting, and inventory checks while building strong customer relationships in a culture that values diversity, innovation, and career