Bilingual Customer Service Pro — Paints & Coatings

Sherwin Williams; Warwick Township (PA); On-site; USD 19,000 - 25,000; Full time

Job summary

Sherwin-Williams is seeking a Bilingual Customer Service Specialist to join our Retail Customer Service & Support team. You will engage customers in-store and by phone, provide expert guidance on paints and coatings, and process sales and returns.

You will resolve service issues in English and Spanish, partner with sales associates to support store operations, merchandising, tinting, and inventory checks. You’ll build strong customer relationships while growing your product knowledge in a

Qualifications

• Bilingual in English and Spanish required.

Responsibilities

• Engage customers in-store and by phone.
• Provide expert guidance on paints and coatings.
• Process sales and returns.
• Resolve service issues in English and Spanish.
• Partner with sales associates to support store operations, merchandising, tinting and inventory checks.
• Build strong customer relationships and grow product knowledge in a diverse, innovative, collaborative culture.

Job description

Sherwin-Williams is seeking a Bilingual Customer Service Specialist to join our Retail Customer Service & Support team. You will engage customers in-store and by phone, provide expert guidance on paints and coatings, and process sales and returns.

You will resolve service issues in English and Spanish, partner with sales associates to support store operations, merchandising, tinting, and inventory checks. You’ll build strong customer relationships while growing your product knowledge in a