Bilingual Outreach & Enrollment Specialist

Urban Health Plan; New York (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health Insurance (employee)

Health Insurance (family)

Dental Coverage

Vision Coverage

Prescription Coverage

401(k) retirement plan

Paid Time Off

Paid Holidays

Job summary

Urban Health Plan in the Bronx seeks an Outreach and Enrollment Associate to support families navigating health insurance enrollment and post-enrollment needs under MCCAP. You will assist with NYSOH, Access NY, and Medicare enrollments, provide guidance on coverage options, and connect clients to social supports.

This is a full-time role requiring a high school diploma, bilingual English/Spanish, data entry skills, and proficiency with Microsoft Office.

Qualifications

• High School Diploma or GED required.
• Proficiency with Word, Excel, PowerPoint.
• Bilingual English/Spanish required.
• 1-2 years of admin support in healthcare.
• Understanding of Affordable Care Act.
• Strong attention to detail and data entry.

Responsibilities

• Assist individuals and families to apply for health insurance enrollment and post enrollment assistance.
• Conduct outreach events and presentations to promote MCCAP services.
• Assist individuals with enrollment through NYSOH, Access NY, and Medicare.
• Educate consumers about insurance rights and responsibilities and explain plan documents.
• Assist consumers address social support and other healthcare needs.
• Collect MCCAP client and outreach data.
• Facilitate in-person presentations to educate consumers on enrollment and post enrollment services; follow up with clients.

Skills

Bilingual English/Spanish

MS Word

MS Excel

MS PowerPoint

Healthcare administrative support

Data entry

Attention to detail

Team player

Education

High School Diploma or GED

Tools

NYSOH

Access NY

Medicare enrollment portals

Job description

Urban Health Plan in the Bronx seeks an Outreach and Enrollment Associate to support families navigating health insurance enrollment and post-enrollment needs under MCCAP. You will assist with NYSOH, Access NY, and Medicare enrollments, provide guidance on coverage options, and connect clients to social supports.

This is a full-time role requiring a high school diploma, bilingual English/Spanish, data entry skills, and proficiency with Microsoft Office.