Bilingual Outreach and Scheduling Assistant (English - Mandarin/Cantonese)

Remote VA; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

A leading company is seeking a skilled Bilingual Outreach and Scheduling Assistant to conduct outreach and manage schedules in both Mandarin and Cantonese. The ideal candidate will possess strong communication skills and the ability to manage multiple tasks. This remote position requires proficiency in Microsoft Office and experience in administrative roles, offering a unique opportunity to engage in a multicultural work environment.

Qualifications

• Minimum 2-3 years of experience in an administrative or customer service role.
• Experience in outreach and scheduling required.
• Fluency in both Mandarin and Cantonese (spoken and written).

Responsibilities

• Conduct outreach activities to potential clients in Mandarin and Cantonese.
• Schedule and coordinate appointments and meetings.
• Provide real-time translation services during appointments.

Skills

Organizational skills

Communication

Fluency in Mandarin

Fluency in Cantonese

Interpersonal skills

Time management

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Communications

Tools

Microsoft Office Suite

Database management systems

Job description

Job Title: Bilingual Outreach and Scheduling Assistant

Location: Remote

Job Description: We are looking for a skilled and organized Bilingual Outreach and Scheduling Assistant proficient in English, Mandarin and Cantonese. This role involves conducting outreach, managing schedules, inputting information into our systems, and providing translation services during appointments. The ideal candidate will have excellent communication skills, a high level of proficiency in both languages, and the ability to manage multiple tasks effectively.

Key Responsibilities:

• Conduct outreach activities to potential clients or stakeholders in Mandarin and Cantonese
• Schedule and coordinate appointments, meetings, and events
• Input and maintain accurate information in our database systems
• Provide real-time translation services during appointments and meetings
• Manage incoming and outgoing communications in both Mandarin and Cantonese
• Collaborate with team members to ensure smooth and efficient operations
• Maintain confidentiality and handle sensitive information with discretion
• Assist with other administrative tasks as needed

Qualifications:

• Bachelor’s degree in Business Administration, Communications, or a related field
• Minimum of 2-3 years of experience in an administrative or customer service role, with experience in outreach and scheduling
• Fluency in both Mandarin and Cantonese (spoken and written)
• Strong communication and interpersonal skills
• Excellent organizational and time management abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and database management systems
• Ability to handle multiple tasks simultaneously and work under pressure

Preferred Skills:

• Experience in a bilingual or multicultural work environment
• Knowledge of additional languages is a plus
• Familiarity with translation tools and software
• Strong attention to detail and accuracy