Bilingual Optometric Technician - Patient Care & Pretests

America's Best; Grove City (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Paid Time Off

Parental Leave

Employee Eyewear Discount

Overtime pay

Job summary

America's Best in Grove City, OH is seeking a friendly retail/optical associate to support patient care in our busy eye care center. You will perform pretest screening, explain preliminary examinations, handle paperwork, and coordinate with the Doctor, optician and staff to ensure a smooth visit.

Fluent in English and Spanish with strong customer service, attention to detail, and the ability to learn optical terminology is required.

Qualifications

• Fluent in reading and speaking both English and Spanish.
• Previous retail/optical experience preferred, but not required.
• Strong customer service skills.
• Ability to learn optical knowledge.
• Able to give instruction in a clear and concise manner to customers.
• Effective interpersonal skills.
• Excellent organizational skills.
• Detail-oriented.
• Multitasking and time-management skills.
• Professional attitude and appearance.

Responsibilities

• Ensure high quality patient care.
• Maintain a professional atmosphere and appearance of doctor’s office and pretest room.
• Understand ocular terminology and diseases and know the ocular abbreviations.
• Explain to the patient the types of preliminary examinations.
• Complete necessary paperwork and perform testing on patients prior to doctor examination.
• Promote visual field testing and retinal screenings to eligible patients.
• Perform exam pre-screening.
• Review prescriptions and/or patient information carefully and identify special needs.
• Consult with the optician, Doctor or Retail Management when necessary.
• Ensure equipment, both Doctor’s and pre-test, is properly maintained.

Skills

Bilingual English/Spanish

Customer service

Learn optical knowledge

Clear instruction to customers

Interpersonal skills

Organizational skills

Detail-oriented

Multitasking

Professional appearance

Job description

America's Best in Grove City, OH is seeking a friendly retail/optical associate to support patient care in our busy eye care center. You will perform pretest screening, explain preliminary examinations, handle paperwork, and coordinate with the Doctor, optician and staff to ensure a smooth visit.

Fluent in English and Spanish with strong customer service, attention to detail, and the ability to learn optical terminology is required.