Bilingual Operations & WIC Support Specialist

Arizona State Government

Phoenix (AZ)

On-site

USD 36,000 - 44,000

Full time

2 days ago

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Benefits offered by this job

Paid vacation and sick time

ADHS Student Loan Assistance Program

Transit subsidy

Job summary

Arizona Department of Health Services seeks an Operations Program Specialist to support the BNPA with administrative and program duties, especially for the State WIC Hotline. The role includes bilingual client assistance and coordinating records, reports, and supplies.

Responsibilities span liaison work with the Arizona Archives, facility support, meetings, and project coordination. A high school diploma and strong MS Office/Google Workspace skills are essential, with a focus on service quality

Qualifications

High School Diploma or equivalent; Spanish speaking is preferred.
Experience with telephone customer service and administrative duties is preferred.
Proficient in Microsoft Office and Google Workspace.
Strong interpersonal communication and multitasking abilities.
Knowledge of archiving and state government procedures is a plus.

Responsibilities

Provide Spanish and English assistance to clients contacting the State WIC Hotline.
Manage BNPA record retentions by organizing and transmitting documents.
Coordinate special projects, meetings, and document management.
Provide facilities support to the BNPA inventory control program.
Assist with daily mail, shipments, and general office tasks.
Serve as assistant tenant coordinator as needed.
Other duties related to the position.