Bilingual Onsite Supervisor (Night Shift)

Surge Staffing; Rockville (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

Surge Staffing is seeking a bilingual On-Site Supervisor to lead client and temporary employee support, ensuring high quality service and efficient operations. The role requires English and Spanish fluency, strong communication, and supervisory experience.

It is a full-time on-site position with Microsoft Office proficiency and payroll/invoice responsibilities. Responsibilities include supervising staff, managing attendance, processing workers' compensation claims, and reconciling vendor

Qualifications

• High School diploma required
• Proven leadership/success in a previous managerial role
• Exceptional customer service skills and the ability to build/enhance successful business partnerships
• Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience
• Must have great communication and customer service skills
• Must have administrative skills
• Experience in performing background checks, I 9, and E Verify
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet

Responsibilities

• Must be able to speak, read and write in English and Spanish.
• Effectively meeting the temporary help and/or training needs of a major SURGE Client
• Delivers high quality service to the customer and temporary employees
• Develops and retains business by providing outstanding customer service
• Performs a variety of administrative tasks
• Monitor attendance of employees
• Process and assist with Workers Compensation claims
• Reconcile invoices from all vendors
• Other duties as assigned

Skills

Leadership

Customer service

Communication

Administrative skills

Bilingual English/Spanish

Microsoft Office

Education

High School diploma

Tools

I-9

E-Verify

Job description

Job Description

Surge Staffing is committed to connecting great employees with great customers. It is our range of services that has proven our leadership among the staffing industry. Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions.

We are looking for an Bilingual On-Site Supervisor who is self-motivated, eager, and has the passion for helping people reach their goals!

Schedule: Full-time (40 hours per week) 6:00am - 4:00am

PRIMARY FUNCTIONS & RESPONSIBILITIES

• Must be able to speak, read and write in English and Spanish.
• Effectively meeting the temporary help and/or training needs of a major SURGE Client
• Delivers high quality service to the customer and temporary employees
• Develops and retains business by providing outstanding customer service
• Performs a variety of administrative tasks
• Monitor attendance of employees
• Process and assist with Workers Compensation claims
• Reconcile invoices from all vendors
• Other duties as assigned

QUALIFICATIONS & SKILLS

• High School diploma required
• Proven leadership/success in a previous managerial role
• Exceptional customer service skills and the ability to build/enhance successful business partnerships
• Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience
• Must have great communication and customer service skills
• Must have administrative skills
• Experience in performing background checks, I 9, and E Verify
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet

EQUAL OPPORTUNITY EMPLOYER

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Job Type: Full-time