Bilingual ONLY – Texas ONLY – Work at Home Call Center Representative

infocisionexternalwah; Town of Texas (WI); Remote; USD 42,981,000 - 52,349,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Weekly bonus potential

Rewards & Recognition Programs

Supportive team environment

Growth opportunities

Job summary

Infocision is seeking motivated and professional Bilingual Call Center Representatives to join our remote contact center team. In this role, you will assist customers by answering inbound calls, making outbound calls, resolving issues, and delivering outstanding customer support in both English and Spanish.

This fully remote position is for candidates who thrive in a fast-paced environment and enjoy helping people.

Qualifications

• Fluent in both English and Spanish (spoken and written)
• Excellent communication and problem-solving skills
• Strong computer and multitasking abilities
• Ability to work independently while maintaining productivity

Responsibilities

• Answer inbound calls and make outbound calls to assist customers
• Resolve issues and deliver outstanding customer support in English and Spanish
• Provide timely and accurate information to customers and document interactions

Skills

Bilingual English/Spanish

Communication

Problem solving

Multitasking

Independent work

Job description

Bilingual Call Center Representative- Work from Home

If you are bilingual, customer-focused, and ready to work from the comfort of your home, we encourage you to apply today.

Remote Work Requirements- Candidates must provide their own:

• Windows PC with at least 8 GB of RAM (No MacBook or Chromebook)
• Dual monitors
• Webcam
• USB Headset
• Wired mouse
• Reliable high-speed internet with a hard-wired connection.
• A quiet, distraction-free workspace

Job Overview

We are seeking motivated and professional Bilingual Call Center Representatives to join our remote contact center team. In this role, you will assist customers by answering inbound calls, making outbound calls, resolving issues, and delivering outstanding customer support in both English and Spanish. This is a fully remote position for candidates who thrive in a fast-paced environment and enjoy helping people.

Qualifications

• Fluent in both English and Spanish (spoken and written)
• Excellent communication and problem-solving skills
• Strong computer and multitasking abilities
• Ability to work independently while maintaining productivity

Schedules

• Day shift
• Night shift
• Evening shift until 2am

Pay:

$15.00 per hour

Benefits

• Weekly pay, with the ability to access a portion of your earned pay a few times per week
• Paid training
• Weekly bonus potential
• Rewards & Recognition Programs
• Supportive team environment
• Opportunities for growth and advancement