Bilingual ONLY – NORTH CAROLINA ONLY – Work at Home Call Center Representative

infocisionexternalwah; North Carolina; Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Weekly bonus

Rewards program

Supportive team environment

Growth opportunities

Job summary

Infocision is seeking a Bilingual Call Center Representative to join our remote team. You will handle inbound and outbound calls, resolve customer issues, and provide exceptional support in English and Spanish from a home office.

We offer flexible day, night, and evening shifts, weekly pay, paid training, and opportunities for growth. A quiet workspace, reliable internet, and a dedicated home setup are required to ensure top performance in a fast-paced environment.

Qualifications

• Fluent in English and Spanish (spoken and written).
• Excellent communication and problem-solving skills.
• Strong computer and multitasking abilities.
• Ability to work independently while maintaining productivity.

Responsibilities

• Answer inbound and make outbound calls.
• Resolve customer issues and provide support in English and Spanish.
• Deliver outstanding customer service from a home office.

Skills

Bilingual English/Spanish

Customer service

Communication

Problem solving

Multitasking

Job description

Bilingual Call Center Representative- Work from Home

If you are bilingual, customer-focused, and ready to work from the comfort of your home, we encourage you to apply today.

Remote Work Requirements- Candidates must provide their own:

• Windows PC with at least 8 GB of RAM (No MacBook or Chromebook)
• Dual monitors
• Webcam
• USB Headset
• Wired mouse
• Reliable high-speed internet with a hard-wired connection.
• A quiet, distraction-free workspace

Job Overview

We are seeking motivated and professional Bilingual Call Center Representatives to join our remote contact center team. In this role, you will assist customers by answering inbound calls, making outbound calls, resolving issues, and delivering outstanding customer support in both English and Spanish. This is a fully remote position for candidates who thrive in a fast-paced environment and enjoy helping people.

Qualifications

• Fluent in both English and Spanish (spoken and written)
• Excellent communication and problem-solving skills
• Strong computer and multitasking abilities
• Ability to work independently while maintaining productivity

Schedules

• Day shift
• Night shift
• Evening shift until 2am

Pay:

$15.00 per hour

Benefits

• Weekly pay, with the ability to access a portion of your earned pay a few times per week
• Paid training
• Weekly bonus potential
• Rewards & Recognition Programs
• Supportive team environment
• Opportunities for growth and advancement