Bilingual OHS Claims Processor I

Kaiser Permanente; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Kaiser Permanente in Los Angeles seeks a detail-oriented clerical associate for Occupational Health Services. Under direct supervision, you will handle patient and visitor reception, check in/out, scheduling, cash handling, and other OHSS clerical duties.

You will obtain employer/carrier information for billing, contact carriers for authorization, and enter data into KP systems. A high school diploma and bilingual English/Spanish Level I are required.

Qualifications

• Typing 35 wpm required.
• Minimum of one year relevant clerical and customer service experience in Workers Compensation.
• Successfully passed a medical terminology test.
• Knowledge of Workers Compensation claims processing.
• Cash handling experience.
• Ability to research, summarize and communicate clearly to the public, both verbally and in writing.
• Ability to use computer to perform assigned duties.

Responsibilities

• Provide patient/visitor reception; check in/out; manage scheduling; cash handling; and related OHSS clerical duties.
• Obtain employer/carrier information for billing/reporting; obtain authorization for treatment or report status of claims.
• Enter pertinent claim information into KP systems; manage records and create patient accounts.
• Order and photocopy medical records; transfer charges to appropriate account; maintain Health Connect queues.
• Provide high-quality customer service to members, non-members, physicians and employers.

Skills

Typing 35 wpm

Customer service

Workers' Compensation knowledge

Bilingual English/Spanish

Data entry

Education

High school diploma/GED

Tools

Computer

Adding Machine

Fax Machine

Photocopier

Telephone

Typewriter

Job description

Kaiser Permanente in Los Angeles seeks a detail-oriented clerical associate for Occupational Health Services. Under direct supervision, you will handle patient and visitor reception, check in/out, scheduling, cash handling, and other OHSS clerical duties.

You will obtain employer/carrier information for billing, contact carriers for authorization, and enter data into KP systems. A high school diploma and bilingual English/Spanish Level I are required.