Bilingual OHS Claims Clerk I – Workers' Comp

Kaiser Permanente; Los Angeles (CA); On-site; USD 41,000 - 45,000; Full time

Job summary

Kaiser Permanente is seeking a motivated Occupational Health clerical associate in the Los Angeles area. You will greet patients, manage check-ins, handle cash, and schedule workers' compensation appointments while entering data into KP systems.

Excellent interpersonal skills and multitasking in a busy environment are essential. The role requires bilingual English/Spanish, a high school diploma or GED, and at least one year of clerical and customer service experience in workers' compensation.

Qualifications

• Typing 35 wpm required.
• Minimum of one year clerical and customer service experience in Workers Compensation.
• Successfully passed a medical terminology test.
• Knowledge of Workers Compensation claims processing.
• Cash handling experience.
• Bilingual English/Spanish required (Level I).

Responsibilities

• Answer and screen incoming calls; greet patients and visitors; assist with forms and records.
• Process billing and authorization info; enter data into KP systems; schedule appointments.
• Maintain patient accounts; transfer charges to correct Health Connect accounts; handle mail and documents.
• Provide professional customer service to internal and external customers; maintain efficient operations.

Skills

Typing 35 wpm

Cash handling

Customer service

Bilingual English/Spanish

Education

High school diploma/GED

Tools

Health Connect

KP internal systems

Job description

Kaiser Permanente is seeking a motivated Occupational Health clerical associate in the Los Angeles area. You will greet patients, manage check-ins, handle cash, and schedule workers' compensation appointments while entering data into KP systems.

Excellent interpersonal skills and multitasking in a busy environment are essential. The role requires bilingual English/Spanish, a high school diploma or GED, and at least one year of clerical and customer service experience in workers' compensation.