Bilingual Office Assistant (Spanish/English)

Multnomah County; Gresham (OR); On-site; USD 36,000 - 44,000; Full time

Job summary

Multnomah County’s East County Health Center in Gresham, OR is hiring a Bilingual Office Assistant 2 to warmly welcome patients, schedule visits, verify demographics and insurance, and support the clinical team in a fast-paced setting.

You will work Spanish and English with a schedule Monday, Wednesday, Thursday, Friday 8:00 AM–5:00 PM and Tuesday 10:00 AM–7:00 PM after training, with initial 2-3 months of training. Epic Practice Management experience is a plus.

Qualifications

• Education/ training equivalent to the completion of the twelfth grade.
• One (1) to four (4) years of relevant office experience.
• Must be bilingual in the Spanish and English languages. (Language testing is required.)
• Must obtain a BLS/ CPR certification within 30 days of hire.
• Must pass a reference check.

Responsibilities

• Greet patients, manage check-in and scheduling.
• Verify insurance and demographics; update Epic records.
• Handle calls and direct inquiries; coordinate with clinical team.
• Collect co-pays and maintain cash handling accuracy.
• Maintain patient records and assist with documentation in Epic.

Skills

Bilingual Spanish

Customer service

Education

High school diploma or equivalent

Tools

Epic Practice Management

Job description

Multnomah County’s East County Health Center in Gresham, OR is hiring a Bilingual Office Assistant 2 to warmly welcome patients, schedule visits, verify demographics and insurance, and support the clinical team in a fast-paced setting.

You will work Spanish and English with a schedule Monday, Wednesday, Thursday, Friday 8:00 AM–5:00 PM and Tuesday 10:00 AM–7:00 PM after training, with initial 2-3 months of training. Epic Practice Management experience is a plus.