Bilingual Mortgage Loan Assistant & Onboarding Specialist

Bayshoremortgagefunding; Edgewood (MD); On-site; USD 35,000 - 60,000; Full time

Job summary

Bayshoremortgagefunding is seeking a Mortgage Loan Assistant/Onboarding Specialist to support borrowers through the loan process in our Maryland office. You will advise on financial status and payment methods and help clients complete applications with supporting documents.

The role requires Encompass LOS experience, strong communication skills, and bilingual ability in Spanish to assist a diverse client base.

Qualifications

• Previous mortgage experience is required.
• Encompass LOS experience is required.
• Familiarity with financial and lending practices.
• Ability to build rapport with clients.
• Excellent written and verbal communication skills.

Responsibilities

• Advise borrowers on financial status and payment methods.
• Guide customers through the loan application process.
• File loan applications and supporting documents.
• Develop referral networks to locate prospects for loans.
• Handle customer complaints and take appropriate action to resolve them.

Skills

Analytical skills

Mathematical skills

Communication skills

Rapport building

Financial and lending knowledge

Tools

Encompass LOS

Job description

Bayshoremortgagefunding is seeking a Mortgage Loan Assistant/Onboarding Specialist to support borrowers through the loan process in our Maryland office. You will advise on financial status and payment methods and help clients complete applications with supporting documents.

The role requires Encompass LOS experience, strong communication skills, and bilingual ability in Spanish to assist a diverse client base.